View your order history
This guide explains how to track past purchases and monitor order statuses using the HL Connector Dashboard.
Step 1 — Log in to the Dashboard
To access your order history, you must first log in to the Dashboard using your vendor account credentials. Make sure you have the necessary permissions to view orders.
Login pageStep 2 — Navigate to the Orders section
After logging in, go to the Orders section in the Dashboard menu. This section displays all purchases associated with your account.
Step 3 — Browse and filter orders
In the Orders section, you will see a table of all your past purchases. The table includes key information such as order ID, purchase date, asset name, and current order status.
- You can filter orders by date, status, or asset type to quickly find specific purchases
- You can sort columns such as date or status to organize the list according to your needs
The table provides a clear overview and allows you to quickly locate any order.
| # | Order ID | Order Line ID | Dam Status Code | Dam Status Description | Status | Created | Updated |
|---|---|---|---|---|---|---|---|
| 1 | 2130 | 1 | 1 | COMPLETED | Nov 20, 2025, 9:18:38 AM | Nov 20, 2025, 9:18:41 AM | |
| 2 | 2130 | 11 | 1 | COMPLETED | Nov 20, 2025, 9:18:39 AM | Nov 20, 2025, 9:18:41 AM |
Step 4 — View order details
To see more information about a specific purchase, click on the corresponding row in the table. This opens a detailed view of the order, where you can inspect:
- Purchased assets and their access URLs
- Order status history
- Vendor order identifiers
- Additional metadata such as pricing or fulfillment details
Detailed order views help you understand the lifecycle of each purchase and quickly respond to customer inquiries.
| ID | 1231 |
|---|---|
| Order ID | 2130 |
| Order Line ID | 12 |
| Asset ID | 2472 |
| Customer | John Customer |
| Unit price | 11.85 |
| Line item price | 3.95 |
| Quantity | 3 |
| Country Code | US |
| Dam Status Code | 1 |
| Dam Status Description | OK. |
| Download Url | haldms.halleonard.com/nf/download/99652E1CDA0F443EBF342526320F894F |
| View Url | haldms.halleonard.com/nf/viewer/CE2C4F113A9347AF8A692DE4AFAE1039 |
| Status | COMPLETED |
| Created | Nov 20, 2025, 9:18:39 AM |
| Updated | Nov 20, 2025, 9:18:41 AM |
Summary
- Log in to the HL Connector Dashboard
- Navigate to the Orders section
- Use table filters and sorting to find specific orders
- Click a row to view detailed order information
Following these steps ensures you have full visibility into all past purchases and can monitor order statuses effectively.